Refund policy
No Returns & Refunds Policy
All sales at LIFTFANG are final. We do not accept returns, exchanges, or offer refunds on any orders once they have been placed and confirmed.
Exceptions
We will only offer a resolution in the following circumstances:
- You received an item that is faulty or damaged
- You received the wrong item
In these cases, please contact us at jamesfrosdick1044@icloud.com within 7 days of receiving your order with your order number and photos of the issue. We reserve the right to offer a replacement or store credit at our discretion.
Made-to-Order Products
As our products are produced on demand through our fulfilment partner, we are unable to cancel or amend orders once they have been submitted for production.
Consumer Rights
Nothing in this policy affects your statutory rights under UK consumer law.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.